Deposit Information
Safe and Secure Banking
Xtrade provides secure and safe banking options from a carefully selected network of trusted e-commerce associates and leading financial institutions worldwide. This gives Xtrade the ability to provide clients with the most popular online payment methods, as detailed in the Payments Options section below.
Secure Deposit Transactions
Xtrade Trading Center utilises a 256-bit SSL Bank Standard encryption to protect user data. The True-Site identity assurance seal along with AICPA WebTrust compliance affords the best available security for e-commerce. In addition, the website is tested regularly to help protect the user from identity theft and credit card fraud.
Credit/Debit Cards
Making a Deposit
- Access the main trading lobby screen and click 'Deposit'.
- Enter the amount to deposit and complete the form details.
- Click 'Deposit' – a confirmation will appear after a few seconds.
If your deposit is successful, the funds will be added to your Xtrade account.
You will receive an email confirmation on your deposit.
Bank Transfer
Making a Deposit
- Access the main trading lobby screen and click 'Deposit'.
- Select 'Bank Transfer'
- Follow the instructions on the screen, complete the form and select 'Deposit'.
Once your transfer is confirmed, you can begin trading (can take up to 5 business days).
Payment Support
For payment support, our Client Support team is ready to help you with any questions you might have to make your online trading experience as pleasant and convenient as possible.
Our Client Support representatives are available to assist you 24 hours a day, 5 days a week. Please contact us with any questions you may have.
It is important to include your Client ID, full name and address together with as much information as possible about your inquiry to help us resolve any issues as quickly and efficiently as possible.
Please Note
Any funds to be deposited into your account must be sent and received with the same name as the account holder. Funds that have been sent by someone other than the account holder will not be accepted.
